Privacy policy.

At Two More Rolls, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our online cake shop and related services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our online shop:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

b. Order Information:

  • Details of the cakes and other products you order

  • Transaction history

  • Communication with customer support

c. Automatically Collected Information:

  • Log files and analytics data, such as your IP address, browser type, and operating system

  • Cookies and similar technologies, as described in our Cookie Policy

2. How We Use Your Information

We use your information for the following purposes:

a. Providing and Improving Our Services:

  • Processing and fulfilling your orders

  • Personalizing your shopping experience

  • Analyzing and improving our products and services

b. Communication:

  • Sending order confirmations, updates, and tracking information

  • Responding to your inquiries and providing customer support

c. Marketing and Promotions:

  • Sending promotional emails and offers with your consent

  • Customizing and targeting marketing messages

d. Legal Compliance:

  • Complying with applicable laws, regulations, and legal processes

  • Protecting our rights, privacy, safety, and property

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

a. Service Providers:

  • Shipping and delivery services

  • Payment processing

  • Website hosting and maintenance

  • Marketing and advertising services

b. Legal Requirements:

  • Complying with legal obligations and responding to lawful requests from government authorities

c. Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets

4. Your Choices

You can control your personal information as follows:

a. Access and Update:

  • You can access and update your personal information by logging into your account on our website.

b. Marketing Communications:

  • You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email or contacting our customer support.

c. Cookies:

  • You can manage your cookie preferences as described in our Cookie Policy.

5. Security

We employ reasonable security measures to protect your personal information, but no method of transmission or storage is completely secure. You are responsible for keeping your account login credentials confidential.

6. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices. We will notify you of any significant changes by posting the revised Privacy Policy on our website or by other means.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Two More Rolls Pty Ltd

admin@twomorerolls.com.au

Thank you for entrusting us with your personal information. We are committed to protecting your privacy and ensuring your online shopping experience with Two More Rolls is delightful.